To lessen the time between enrollment and reimbursement, EdAssist tuition reimbursements will now be available through direct deposit to your bank account through Zelle, or a mailed check.听听
What you need to know听
- Reimbursements through Zelle are typically issued 5鈥�10 days after application approval.听
- Reimbursements by check are typically received 10鈥�15 days after application approval.听
- Existing applications will default to check payment.听
- If you have an open application and would prefer payment through Zelle, you can update your payment preference in your EdAssist profile settings.听
- All new applications will prompt you to select your preferred payment method during submission.听
To make updates, log in to the and adjust your payment preference directly from your profile.听
New to Zelle? Signing up is easy!听
To sign up for Zelle, log in to your bank鈥檚 mobile app or online banking and locate Zelle, usually under Transfer & Pay. Enroll by entering the email address or phone number you want to use, then you鈥檒l be prompted to verify using a one-time code. That鈥檚 it! You鈥檙e ready to send and receive funds using Zelle.
If you have any questions, contact EdAssist Customer Support.听听
- Phone: You can鈥痶alk鈥痶o a Customer Service Representative between 8 a.m. and 8 p.m. ET, Monday through Friday, by calling 844-266-1532.听
- 颁丑补迟:鈥�You can鈥痗hat鈥痺ith a Customer Service Representative between 9 a.m. and 4 p.m. ET, Monday through Friday, by clicking on the Support Services icon in EdAssist (question mark at top right of screen) then selecting鈥疓et Live Help.听
- Support Ticket: You can open a support ticket by clicking on the Support鈥疭ervices鈥痠con in EdAssist (question mark at top right of screen) then selecting Support and then鈥疌reate a Support Ticket.听
